I don't think any of my current Trek group, myself included, has used or needed a Narrator's Screen in decades, so its delay hasn't exactly troubled us. As for the rest, I know that licensed properties always require more hoop-jumping than other products and this may be especially true of Star Trek. For all we know, Viacom must approve every step of the process, so bluelines, galleys, etc. all have to go through them as well as Decipher before the actual printing can be done.
As I've said in prior posts on this subject, narrator's screens are tricky to produce at best due to the weight of the stock used and the need for precise registration between each side. Factor in the problem associated with four-color high-resolution graphics (especially busy ones, likethose taken from CGI movie stills), and the situation becomes far more difficult. Yet another issue is the printer's workload: they can't halt the presses and delay every other job in the queue just because one job develops problems.
The problem job gets pushed back in the queue until the issues can be resolved, and then it may have to wait for other jobs to be completed. This is a very routine thing in the printing industry, one with which I am certain Decipher is quite familiar. Card games, especially collectible ones, frequently go through the exact same series of problems, and as we all know Decipher produces several of those in addition to their roleplaying game lines.
In short, chill out. Whining and naysaying won't get product out any faster, and only causes the manufacturer to turn a deaf ear to the community. Yes, they realize you are disappointed; so are they. No, there is nothing they can do about it; nor can you. Be patient.